By enrolling in CTC In-Home Valet Trash Service, the customer authorizes CTC (Curbside Trash Concierge) personnel to enter the residence solely for the limited purpose of trash removal from a designated interior trash location.
CTC personnel will:
- Access only the pre-approved trash area
- Remove bagged household trash only
- Replace the trash liner
- Transport trash directly to the exterior curb bin
CTC personnel will not:
- Enter bedrooms, bathrooms, or private living spaces beyond the designated area
- Handle hazardous materials, medical waste, sharp objects, or un-bagged waste
- Perform cleaning, organizing, sorting, or sanitation services
- Move furniture or personal property
Safety, Access & Liability
Customers are responsible for:
- Ensuring safe, unobstructed access to the designated trash area
- Securing pets prior to service
- Properly bagging trash before service
CTC is not responsible for:
- Pre-existing damage within the residence
- Odors, leaks, or spills caused by improperly bagged trash
- Items mistakenly placed in trash bags by the customer
CTC reserves the right to refuse or suspend in-home service if:
- Unsafe conditions exist
- Trash exceeds agreed scope
- Access instructions are unclear or repeatedly unavailable
In-Home Valet Trash Service is provided as a convenience service and does not create a custodial, cleaning, or household services relationship.